Shipping Policy
We aim to deliver your favorite books quickly, safely, and at the best possible rates. Please read our shipping terms carefully to understand how and when your orders will arrive.
Order Processing Time
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All orders are processed within 1–5 business days (Monday to Saturday).
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Orders are not shipped on Sundays or public holidays.
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During peak seasons or sales events, processing may take a little longer. If this happens, we’ll keep you informed via phone, email, or WhatsApp.
Shipping Rates & Delivery Estimates
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Shipping charges are calculated at checkout based on your delivery location, order size, and selected shipping method.
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We work with reliable courier partners to ensure safe and timely delivery across Pakistan.
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Standard delivery typically takes 1–5 business days, depending on your city or region.
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Express delivery may be available for select areas for faster service.
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For remote areas, villages, or P.O. Boxes, advance payment may be required via Bank Transfer, Any Digital Wallet
Order Tracking
Once your order has been shipped, you will receive a Shipment Confirmation with a tracking number.
Tracking details are usually active within 24 hours of dispatch.
Customs, Duties & Taxes
We are not responsible for any customs duties, taxes, or additional fees that may apply to your order during transit. All such charges are the responsibility of the buyer.
Damaged or Lost Packages
If your order is lost or arrives damaged:
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Contact our support team immediately.
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Keep all packaging materials and the damaged product until the claim is resolved.
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We will assist in processing claims with the courier service and arrange a replacement if eligible.
Contact Us
For any shipping-related questions, please reach out to us:
📞 Customer Support (Call/WhatsApp): +92 312 4917411
📧 Email: we@bibookoro.com