Privacy Policy

We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard the information you share with us when using our website and services.

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information – Name, email address, phone number, shipping/billing address, and payment details when you place an order or register an account.

  • Non-Personal Information – Browser type, device information, IP address, and pages visited on our website.

  • Communication Data – Messages, inquiries, or feedback you send to our customer support.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate updates about your purchases, promotions, or offers.

  • Improve our website, services, and customer experience.

  • Respond to your questions, requests, or complaints.

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share it only in the following cases:

  • With trusted service providers (e.g., courier companies, payment gateways) to fulfill your order.

  • When required by law or government authorities.

  • For fraud prevention and website security.

4. Cookies & Tracking Technologies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies in your browser settings, but some site features may not work properly without them.

5. Data Security

We take all reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your data.

  • Ask us to delete your personal information, where legally possible.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

📞 Customer Support (Call/WhatsApp): +92 312 4917411
📧 Email: we@bibookoro.com